FAQ

We are factory specialized in bakery machinery since 1983, going strong in international market.

Our factory is located in Jakarta, Indonesia, You can fly to Soekarno Hatta airport directly. Our team will pick you up. All our clients, from home or abroad, are warmly welcome to visit us!

Our machine will be checked by QC before shipment to ensure that the machine itself has no problems. If the machine has some problems under incorrect operation:

1. Improper operation problem, we will solve all the usage problems by video call.
2. Machine parts problem, we will send you accessories to ensure the normal use of the machine.
3. In addition, our engineers go abroad every year to help customers solve problems they cannot solve. Give customers the best quality machine, the best service, Is the standard of our company.

Quality is priority. We always attach great importance to quality control from the very beginning to the end of the production. Every product will be fully assembled and carefully tested before it’s packed for shipment. Our machine also has passed certifications.

We have reliable forwarder agent which can ship items to you by sea/air/Express to your home. We will help you choose the most suitable shipping service.